Careem Egypt, the leading internet platform in technology and smart transport services, has reduced the commission it collects from its Captains from 19% to 15%. The reduction will apply on Go Awfar rides inside Greater Cairo and Alexandria.

This step aims primarily to help the captains achieve more earnings while continuing to provide the best level of services to a wide range of customers. The decision also comes to emphasize Careem's work philosophy since its inception in the Egyptian market in 2014, which puts the Captain and the Customer on top of its priority, in addition to constantly rewarding its Captains for their commitment and outstanding performance.

Haitham Essam, Careem Egypt General Manager, said: “Our Captains are our partners in success, and we always strive to provide them with all the support they need. The decision of reducing our commission comes in response to the feedback and suggestions we received from our Captains, and it aims to increase the number of rides they make thus increasing their earnings, and encouraging them to provide our customers with the highest service quality.”

Earlier this year, Careem Egypt announced several initiatives to support its Captains, including the increase in the cash limit for Captains with the ability to pay through Fawry, Meeza, and e-wallets and bank accounts, which gives them more payment flexibility and the opportunity to complete more rides and at the same time maintain the highest service quality.

In addition, the company has reduced the release time for all rides to become 5 minutes only, and has allowed Captains to change the governorate where they operate through simple steps on the App, which gives Captains more flexibility at work through allowing them to complete rides in various cities and governorates across Egypt.